- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Best Local Auto ShopThis is a family business... they really care in a personal matter. Service is great. Only a few left places like this one in Miami were it is a crowed city and you become just a simple client for every store. He does not overcharge and offer FREE road protection from state to state as soon as you go with him... a 6 star, a gem in Miami!Daniel M., 07/17/2020
Best Auto ShopExcellent service!!! Won't go anywhere else!!Lisa M., 09/20/2020
Family FriendlyBeen going to Leon and Shari for 12 years. They are the best. Totally honest and competent. They are like family now. Won't take my car any place else. Remember they are at the new location on Northeast 6th Terrace. Call for directions if needed.Eric G., 10/05/2020
Amazing ServiceSimply the best. Honesty. They will only do work that is actually necessary. Shari and Leon are the bomb-diggity!Kevin M., 10/13/2020
Knowledgeable MechanicsLeon and Sherry and their crew has always done a great job on my car repairs. My last repair to my Mercedes was extremely challenging and they went above and beyond to make the repairs and did a great job. Thanks Leo Jacks.Foster W., 07/24/2018
Fast and CourteousGot a quick response along with a great quote. Had my car towed there. Was really a great experience. They worked on my car quickly while I waited and really did a high quality job. Plus, they have a very clean and comfortable waiting area. Highly recommend this shop...will definitely be returning for maintenance in the future!Gabriel E., 08/16/2018